These terms and conditions apply to the Petite Frites Web site located at www.petite-frites.com, and all associated Web sites linked to www.petite-frites.com by Petite Frites, its subsidiaries and affiliates, including Petite Frites's sites around the world (collectively 'the Site'). Please read these terms and conditions (the 'Terms and Conditions') carefully. BY VISITING AND/OR USING THE SITE IN ANY WAY, SUCH AS BROWSING PRODUCTS OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. Please read these Conditions carefully. If you do not wish to be bound by these Conditions, do not access or use the Petite Frites Site.

Change of Terms

These Terms and Conditions govern your use of, and any purchase from, the Petite Frites Site, and constitute an agreement between you and Petite Frites. Petite Frites reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.

Site Content

The Site and all content and other materials, including, without limitation, the Petite Frites logo, and all designs, text, icons, graphics, logos, images, pictures, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Petite Frites or its affiliates, licensors or users and are protected by United States and international trade dress, copyright laws, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Copyright in the documents and material on the Petite Frites Site is owned by or licensed to Petite Frites. You are authorized to use this material only for personal, non-commercial purposes. You may download, print, and store copies of this material for your own personal, non-commercial use. Nothing contained on the Petite Frites Site should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the Petite Frites Site without the written permission of Petite Frites or any third party that may own such trademarks or service marks.

Trademarks

Petite Frites, the Petite Frites logos, and any other product or service name or slogan contained in our Site are trademarks of Petite Frites and/or its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Petite Frites or the applicable trademark holder. You may not use any metatags or any other "hidden text" utilizing "Petite Frites" or any other name, trademark or product or service name of Petite Frites without our prior written permission. All other trademarks, registered trademarks, product names and Petite Frites names or logos mentioned in our Site are the property of their respective owners.

Use of the Site

You are granted a personal, limited, non-sublicensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Petite Frites, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

Product Availability

On occasion, you may be able to place a product in your shopping cart and submit your order for processing, but your order is subsequently cancelled due to unavailability of product. You acknowledge that products may sell quickly and there may be a short period of time after an order has been submitted, but where the product is no longer available. You agree that we may cancel your order after you have received an Order Confirmation without penalty.

On very rare occasions, you may receive a Shipping Confirmation from us, but the product is no longer available in our or our third party fulfillment provider's inventory. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability.

If you're interested in a piece of jewelry that is currently on back order, email us and we can tell you when the item will be back in stock. Sometimes an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.

Pricing

In rare circumstances, data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. Inadvertent errors or inaccurate advertised prices are not binding on Petite Frites, and may be adjusted by Petite Frites at any time. Petite Frites reserves the right to correct any and all errors when they do occur. If an order is placed with a lower product's listed price than the actual price, Petite Frites will, at its discretion, either advise the customer before shipping the product or cancel the order and notify the customer of such cancellation. Our prices are also subject to change without notice. Petite Frites apologizes for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our jewelry experts at bonjour@petite-frites.com. In the checkout, prior to placing a binding purchase, you can see the total price including all fees, taxes and shipping.

We do not negotiate prices on our products and all our prices are final.

Payment Information

We accept PayPal and credit card payments. In some countries we offer invoice payments, direct debit and direct bank transfer options through our payment provider Klarna. After you have selected your jewelry and provided shipping information, you will see a prompt for your payment details, such as your credit card information and any promotional codes or gift cards you may have. By entering your payment information and submitting your order, you authorize us and our third party payment processors to charge the amount of the order to your selected payment method.

Your Account & Order

When you access or use the Petite Frites website or your personalized Petite Frites account, you are solely responsible for maintaining the confidentiality of your account and for restricting access to your computer. You are further responsible for all activities that occur under your personal account and your password. If you are under the age of 18 years old, you may use petite-frites.com only under the guidance and direction of a parent or guardian. Please note that Petite Frites reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content or cancel orders.

In the case where a customer files a chargeback, Petite Frites has the right to recover its direct and indirect costs, and cancel any promotional items, free shipping, or other benefits, as determined in Petite Frites's sole and absolute discretion.

Shipping

Please review our shipping policy here.

Passage of Title

Title for goods purchased passes from Petite Frites to the purchaser's designee at the time that goods are delivered to the designee.

Signature Requirements for Delivery

For your protection, Petite Frites insures and registers all items for their full value. Petite Frites requires that all deliveries must be made to a physical business or home address only - we do not ship to P.O. Box addresses. We also require an adult to sign for the delivery of orders exceeding $500 USD in value.

Returns

Please review our return and exchange policy here.

Cancellation of Products

Petite Frites reserves the right to cancel products or services to any customer for any reason at any time. The customer's sole remedy in such cases will be the full refund of any funds that we have collected in reference to the canceled products and/or services.

Diamond Certificates

When you order a loose diamond, Petite Frites will ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are detailed documents created by diamond grading experts at highly-respected diamond laboratories. These diamond grading reports are extremely expensive to replace and as a result of this, Petite Frites requires each diamond grading report to be included with each returned diamond. If you do not include the diamond grading report with your return, you will be charged a replacement fee of $150 USD (or equivalent amount in other currencies).

Comparison Purchasing

We do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewelry item, please contact one of our diamond and jewelry experts at bonjour@petite-frites.com, and we would be happy to help you make your choice.

Information on our Site

Petite Frites is committed to providing current and accurate information on our web sites, email, chat, and telephone communications. We do not, however, warrant that this information is always correct, accurate or complete.

Information that we communicate is not a binding contract, and should not be treated as such. The sole remedy of a customer acting on incorrect information is to request a cancellation of the order placed as a result of this incorrect information. If an order has been shipped, the customer agrees to either return the product for full credit or pay the difference between the actual and charged prices. Please review our Return Policies.

Products may appear on the Petite Frites website larger or smaller than their actual size. Given the variation in computer monitor settings, color and size may vary slightly when viewing product photography. In compliance with industry standards and FTC regulations, carat total weight may vary 0.05 carats from stated weight. For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.

Petite Frites retains the full unrestricted rights to all jewelry designs, whether custom or standard, and may choose to market or sell jewelry based on such designs.

All representations including representations regarding gemstone origin, recycled content of precious metals, and estate information, are provided to the best of Petite Frites's knowledge and without guarantee or warranty of any kind.